Privacy Policy
Effective Date: 01-01-2024
Welcome to Chamunda Sales! This Privacy Policy explains how we collect, use, and protect the personal information of users (customers and business owners) when they create an account, manage orders, and use our mobile application.
1. Information We Collect
1.1. Personal Information: We collect personal information from both customers and business owners during account creation, such as:
- Full Name
- Phone Number
- Email address
- City, state, and country
1.2. Business Information (for Business Owners): In addition to the personal information, we collect:
- Business name
- Business address
- Contact person name
- Contact phone and email
1.3. Permissions Required:
- Camera and Gallery: We request access to your camera and gallery to enable product photography and uploading images for product categories.
- Downloads: We store order invoices on your device for easy reference.
- Internet and Notifications: Required for connectivity and order-related updates.
2. How We Use Your Information
2.1. Account Management: To create and manage your account and provide access to theplatform.
2.2. Order Management: To facilitate order placements, process your orders, and generate invoices.
2.3. Business Owner Access: Business owners can view customer personal information relevant to their orders.
2.4. Support and Communication: To provide customer support, resolve issues, and communicate important information about your account or orders.
3. How We Use Your Information
3.1. Account Management: To create and manage your account and provide access to theplatform.
3.2. Order Management: To facilitate order placements, process your orders, and generate invoices.
4. Data Security
We take reasonable security measures to protect your personal information against unauthorized access, alteration, or disclosure. While we use industry-standard practices to safeguard your data, no system is entirely secure, and we cannot guarantee absolute security.
5. Account Deletion
If you wish to delete your account, you may request it via email to our support team:
- Email Address: jayeshsolanki9722@gmail.com
- Subject: Account Delete | Mobile - [Indian Phone Number]
- Body: "I would like to delete my account due to [reason]. Yours sincerely, [Person Name]."
6. No Payment Transactions
Please note that our mobile application does not handle any payment transactions. All purchases are managed offline or through separate payment systems.
7. No Advertisements
Our application does not include any advertisements for revenue generation. Our primary goal is to provide you with a seamless experience in managing orders and viewing products.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted within the app, and continued use of the application will signify your acceptance of those changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at jayeshsolanki9722@gmail.com.
User Terms and Conditions
Effective Date: 01-01-2024
Welcome to Chamunda Sales ! By using our mobile application, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By creating an account and accessing our application, you agree to these Terms and Conditions. If you do not agree, you should not use our application.
2. Account Registration
2.1. Customer Account: To use our services, customers must create an account by providing their personal information, including name, phone number, email, city, state, and country.
2.2. Business Account: Business owners must provide additional business details, such as the business name, address, contact person, phone, and email, for account registration.
3. User Responsibilities
3.1. Accuracy of Information: You must provide accurate and up-to-date information during account registration. It is your responsibility to maintain the accuracy of your account information.
3.2. Use of the Application: You agree to use the application for lawful purposes only. Any misuse of the platform may result in suspension or termination of your account.
4. Privacy and Data Access
4.1. Personal Information: Your personal information will be handled in accordance with our Privacy Policy.
4.2. Developer and Business Owner Access: Developers have full access to user data, and business owners can access customer information related to their products and orders.
5. Application Permissions
By using our application, you grant us the necessary permissions to access:
- Camera and Gallery: To capture or upload images of products.
- Downloads: To store invoices on your device.
- Internet and Notifications: To provide you with real-time updates on your orders.
6. Account Termination
6.1. User Request: You may request account deletion by following the procedure outlined in the Privacy Policy.
6.2. Termination by Us: We reserve the right to suspend or terminate your account at any time, without prior notice, if you violate these Terms and Conditions.
7. Disclaimer of Warranties
Our application is provided "as is" without warranties of any kind. We do not guarantee that the app will be error-free or uninterrupted.
8. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any damages resulting from your use of our application.
9. Changes to Terms and Conditions
We may modify these Terms and Conditions at any time. Any changes will be effective upon posting in the app. Continued use of the application constitutes acceptance of the new terms.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Gujarat (India).
11. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at jayeshsolanki9722@gmail.com